How We Protect Personal Data

One Crna Gora's strategic priority is to build and maintain trust between us and our customers. Therefore, the protection of our systems and customer personal data is of utmost importance both for our customers and our company. Our primary goal is to ensure that customers feel safe when using our products and services. In accordance with the requirements of applicable legislation and best practices, One Crna Gora takes necessary technical and organizational measures to ensure the security of customer personal data.

To ensure the protection of customer personal data, One Crna Gora employs advanced technologies in combination with effective security control management.

To maximize data protection, One Crna Gora has adopted a set of policies governing data processing. Various mechanisms have been implemented, including mandatory training for all employees on handling confidential and personal data, data access is granted only to authorized personnel, strong password policies are in place, and periodic internal and external audits of implemented security controls. All implemented controls comply with international standards and frameworks for implementation (ISO 27001 and ISO 27701), as well as with local Data Protection Law.

One Crna Gora has appointed a Data Protection Officer, and there are specialized departments responsible for information security and fraud prevention. They assist in the process of protecting and ensuring the security of personal data and ensure compliance with relevant regulations.